Operational Support Services
Operational Support
Inventrax products effectively address the track and traceability needs of industry by closing the information gaps that exist in disparate ERP’s. The operational support portfolio offers inventrax branded services and provides technical assurance to our clientele.
Our managed technical and software support services include
User Management & Training.
Security Monitoring & Response.
Hardware configuration & Troubleshooting.
24/7 system monitoring.
Resolution of issues.
Software deployment.
Software License Agreement.
System usage/Reliability Reporting.
In – addition to the above listed services, we offer on – site services at an additional cost. These include
On–site user training.
Hardware installation.
Full–time onsite support
Our clients credit us for our breakthrough technology in the automation industry.
The Inventrax’s project team was excellent – their preliminary work was good and we were confident that they understood what we were asking for. As a result, the implementation was much smoother than I thought it would be.
